Shipping policy

Mastafa Extraits - Shipping Policy

Mastafa Extraits is dedicated to ensuring the timely and secure delivery of your fragrance

purchases. We pride ourselves on a seamless delivery process that supports our

commitment to luxury and customer satisfaction.

Shipping Timeline

All orders are processed and dispatched within 24 hours of confirmation. Our logistics

partner, PAXI and Courier Guy , ensures that deliveries are conducted reliably and

efficiently across the nation.

Shipping Fees and Coverage

Shipping fees through PAXI and Courier Guy are included during the checkout process,

providing full transparency and no surprise charges. Mastafa Extraits offers nationwide

delivery coverage to all PAXI&Courier Guy supported regions. 

Delayed Deliveries and Compensation

In the event that your delivery exceeds the promised lead time, we guarantee immediate

review and refund processing. Furthermore, as a token of our appreciation for your

patience, we will issue a 20% discount on your next order.

Contact for Shipping Queries

If you have any questions regarding your shipment or need assistance, please reach out to:

Email: to rioaura25@gmail.com 

Phone: +27 78123 7459

Address: 47 kingsroad

 Pinetown CBD

 3620